Recognising that building a new conservatory or installing new windows and doors is a major investment, we go out of our way to ensure you’re happy, content and comfortable every step of the way. Our friendly and helpful staff are there to answer any questions you have, as well as offer advice. Plus, if there’s any further assistance you need, please don’t hesitate to ask. Total customer satisfaction is our number one aim.
When you buy from us, you can be confident you’ve bought the best. All our products are subjected to the most stringent quality controls and we work only to the highest standards throughout the entire manufacturing, design and installation process. This is best illustrated by the “BSI” and “BBA” accreditations all our products hold.
Since April 2002, it has been a legal requirement under building regulation for all replacement glazing to meet minimum performance standards. Anyone who installs replacement windows and doors must ensure, and in addition be able to prove, they comply with these current thermal performance standards. This is because of commitments made by the Government under the Kyoto Treaty to reduce energy loss from buildings and meet increasingly stringent national and global energy savings targets. The only way to do this is to use a FENSA registered installer and obtain a certificate either from the installer, FENSA themselves or the relevant local Authority Building Control Department.
When you come to sell your property, your buyer’s solicitor will ask for evidence that any replacement glazing installed since April 2002 complies with the regulations. But don’t worry as a FENSA registered installer, Fairview is responsible for making sure that the products that are fitted to your home comply with the rules. We will issue your certificate of compliance to you once the installation has been completed.
Quality After Sales Support
Some companies that install conservatories and windows have no interest in them afterwards. Thankfully, we’re different. Using all of our 25 years experience and as part of our belief in offering you the highest levels of service, we will provide you with exceptional after- sales support guaranteeing you enjoy many years of enjoyment from your new conservatory or windows.